SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://nitumenilete.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
M at the waist 66 and hips 97 large, but in the groin is frayed all
The first shorts that approached me. Waist high, jeans solid, tight. Size 27 on the parameters waist 69 thigh 94. At the waist, the belt is not mandatory, but desirable, the hips are full ok.
more immersive vintage grey colour good fit
Everything is good, one size was wrong, too big
Shorts are normal! On parameters 70/93 Front bubbles, in the ass bolshevaty I gave to change
Shorts of excellent quality. Made of dense material, but at the same time soft and comfortable. My parameters are from 62 to 89. Fit well in size.
Good, shorts.
Everything is fine.
Have them due to tighten and cut, but are very cute
Divine, but take the measurements of the description and i still get big
Steep shorts, 25r at the waist 67 cm, hips 87 cm sat norms.
Great shorts! This is already the third, last year took white and blue)), now ordered for her daughter, she is very happy! And now i want the same color to order myself. Many thanks to the store for the quality goods!
Shorts quality. The material is dense. I doubt it's jeans, but it looks good. The seams are even. Threads do not stick out. "Sat down" as i wanted
Ordered 25, everywhere sits well except for the transfer, the bulge is straight formed, the lock of course also leaves much to be desired, opened a dispute, encouraged to half the amount, changed and now everything is fine, prod well done!!!
Shorts are cool, everything comes under the description, though not much lost with the size, and came a little bit more, but it even looks more cool, so take it will not regret
Waist 74, hips 100 cm came up perfectly!
Gun
Good shorts, at-62, about-95 perfectly fit 27 size, at the waist a little loose, but not critical
Shorts really liked, came quite quickly, the quality is excellent and the lightning works. I advise